We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store and process your personal and transactional information, including certain payment information on our computers in locations in the world where Impro facilities or our service providers are located, and we protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable Hong Kong regulations. We use computer safeguards such as firewalls and data encryption, enforce physical access controls to our buildings and files, and authorize access to personal information only for those employees who require it to fulfill their job responsibilities.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
We store our customers' personal information securely throughout the life of the customer's Impro account. Impro will retain your personal information for a minimum of five years or as necessary to comply with our legal obligations or to resolve disputes.
Sometimes hackers create fake Sites and can try to copy Impro's sites to try to steal your information. Remember, Impro never sends emails requesting your passwords, digital wallet information, social security, or tax id number. If you receive suspicious emails, do not click on any links or respond to it but report it to us immediately using firstname.lastname@example.org